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CRI Advantage, Inc.-CMMI3

Organization Name:
(组织名称)

Organizational Unit:
(组织单位)

Maturity Level:
(成熟度)

Lead Appraiser:
(主任评估师)

Sponsor:
(发起人)

Appraisal End Date:
(评估结束日期)

Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: All Projects are operating for only one location and support functions are operating from two locations and process followed is not influenced by location)
Customer (Not Relevant: The process followed by IT Services projects is same across all customers and customer is not an influencing factor)
Size (Not Relevant: All projects in the OU are of Medium in size and the process followed is not influenced by size)
Organizational Structure (Not Relevant: The organization is a flat structure and process followed is not influenced by organizational structure)
Type of Work: There are three types of IT service work being performed by organization and the process followed varies slightly as per each type of service
Sampling Factor Values: Tier1 (Type of Work): Tier 1 IT support
Tier 2 (Type of Work): Tier 2 IT support
MS (Type of Work): Managed Services Support
Subgroups: CRITIER1: IT service projects providing tier 1 IT support in the OU
10 People, 1 Basic Units
– Tier1
CRITIER2: IT service projects providing tier 1 IT support in the OU
24 People, 1 Basic Units
– Tier 2
CRIMS: IT service projects providing tier Managed Services Support in the OU
2 People, 1 Basic Units
– MS
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