||Location (Not Relevant: All management and development activities are conducted at Software Development Department in Beijing with the same organizational standard processes regardless of location.)
Customer (Not Relevant: Although OU provides system to several types of customers, works for all customers are performed consistently using organizational standard processes.)
Size (Not Relevant: All works use the same process regardless of size and size does not alter the basic steps of the standard process and the life cycle model. Consequently size does not cause significant variations in the performance of processes.)
Organizational Structure (Not Relevant: There is one organization structure with a common OSSP and quality system across all BUs in the organization regardless of the organizational structure.)
Type of Work: There are 2 types of development works such as “Development”, “Maintenance”. Differences between these two types are application of engineering and project management processes.
|Sampling Factor Values:
||Development (Type of Work): New system development project for specific customer. All new development projects form part of this subgroup and they follow the organizational standard set of processes.
Maintenance (Type of Work): Projects that have completed their initial development activities then pass into a maintenance phase. All these projects are done based on some customer service requests. The typical output of this type of project is enhanced and updated function.
DEV: Contractually based development projects for the specific external customer
15 People, 2 Basic Units
MAINT: Enhancement & Upgrade works based on customer service requests
25 People, 4 Basic Units