||Location (Not Relevant: All work is developed in Mexican land. People are scattered around the country and attend customers near their geographic zone.)
Customer (Not Relevant: All customers belong to the government.)
Size (Not Relevant: Small teams are involved, very similar size in all projects.)
Organizational Structure (Not Relevant: All work is supervised by the Service & Delivery Director.)
Type of Work: There are three types of work: Managed Services, Maintenance Services for TETRAPOL, and Installation of CAPEX.
|Sampling Factor Values:
||Managed Services (Type of Work): Turnkey services
Maintenance (Type of Work): Maintenance services
CAPEX (Type of Work): Installation services
Subgroup 1: Telecommunications turnkey services for the federal government.
14 People, 2 Basic Units
– Managed Services
Subgroup 2: Deployment of CAPEX radio communication systems.
20 People, 13 Basic Units
Subgroup 3: Maintenance of TETRA/TETRAPOL networks.
18 People, 29 Basic Units