||Location (Not Relevant: All management and development activities are conducted at development department in Beijing with the same organizational standard processes regardless of location.)
Customer (Not Relevant: Although OU provides system to several types of customers, works for all customers are performed consistently using organizational standard processes.)
Size (Not Relevant: All works use the same process regardless of size and size does not alter the basic steps of the standard process and the life cycle model. Consequently size does not cause significant variations in the performance of processes.)
Organizational Structure (Not Relevant: There is one organization structure with a common OSSP and quality system across all BUs in the organization regardless of the organizational structure.)
Type of Work: There are 2 types of development works such as “Customized-Development”, “Self-Development”. Differences between these two types are application of some engineering processes.
|Sampling Factor Values:
||Customized-Development (Type of Work): Comprise all system maintenance or development works based on the external customer service request. They follow the organizational standard set of processes.
Self-Development (Type of Work): Comprise all system maintenance or development works based on the internal staff requirements to meet the needs of customer segments in a timely fashion. The tailored version of the organizational standard engineering processes are used.
CD: Maintenance or development works based on the external customer service requests
15 People, 2 Basic Units
SD: Maintenance or development works based on the internal staff requests to meet the needs of customer segments
6 People, 1 Basic Units