||Location (Not Relevant: Not Relevant.-All of the software development is located in Beijing City.)
Customer: Yes.-The OU has two basic types of customer: Internal customer and external customer. Feasibility analysis of the products for internal customer is needed; Work related to pre-sales are needed for external customer. The processes of Internal customer projects are different from those of external customers projects. The processes of RD, REQM and VAL might be differed.
Size (Not Relevant: Not Relevant.- Same process for all process implementation is no difference for project size,and all the team size is less than 15 people.)
Organizational Structure (Not Relevant: Not Relevant.- R&D department are related to software development.Same process for all process implementation is no difference for this department.)
Type of Work (Not Relevant: Not Relevnt.-All the product developed by Product department, R&D department ,so there is no influence on the process implementation.)
|Sampling Factor Values:
||Internal customer (Customer): Developing products that support internal departments.
External customer (Customer): Developing a solution according to specific contract with customers.
Customer1: Internal customer
8 People, 1 Basic Units
– Internal customer
Customer2: External customer
28 People, 3 Basic Units
– External customer