||Location (Not Relevant: Locations do not significantly impact the application of processes at BRTRC. BRTRC primarily works at their clients site but location does not change how the standard BRTRC processes are applied.)
Customer: Service processes are applied differently for Prime contracts than they are projects where BRTRC is a subcontractor.
Size (Not Relevant: Size does not impact the application of most processes at BRTRC. Project size ranges from 1 FTE to 20+ FTEs and this does not change how the pro-cesses are applied.)
Organizational Structure (Not Relevant: The company is divided into 7 organizational units but the processes are applied consistently across the company regardless of the organizational unit.)
Type of Work (Not Relevant: The type of services does not impact the selection of processes applied to these projects.)
|Sampling Factor Values:
||Prime (Customer): BRTRC”s contracts where BRTRC is the prime contractor.
Subcontractor (Customer): BRTRC”s projects where BRTRC is a subcontractor.
Subcontractor projects: Projects where BRTRC is the subcontractor.
86 People, 31 Basic Units
Prime projects: Projects where BRTRC is the prime contractor
64 People, 10 Basic Units