||Location (Not Relevant: Not Relevant – The OU is in the same geographical location as that of the appraised organization. All the software development activities are carried out from this single location, without any influence of the same on internal processes. Thus, location is not a potential differentiator.)
Customer (Not Relevant: Not Relevant – This OU caters to various customers, however the internal processes used by the OU for software application development for any of them do not undergo any change due to this customer variation. Thus, customer type is not a potential differentiator.)
Size (Not Relevant: Not Relevant – Most of the projects are of similar sized team members. There is some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator.)
Organizational Structure (Not Relevant: Not Relevant – OU consists of a single management structure overlooking the software development activities and all functions under this OU adopt the same set of QMS. There is thus no impact or influence on the organization”s standard processes. Hence, organizational structure is not a potential differentiator.)
Type of Work: Relevant – Projects in this OU belong to either Education or Healthcare domains. This primarily impacts REQM, RD, TS, PI, VER and VAL. Thus in turn impacts the way projects are managed for each type of work – PP, PMC and IPM.