||Location (Not Relevant: All Projects are in the same location:Chengdu City.)
Customer (Not Relevant: There is one type of customer: IT service management.)
Size (Not Relevant: All projects are similar in size, <10>
Organizational Structure (Not Relevant: There is one department: R&D Center.)
Type of Work (Not Relevant: There is only one type of work in R&D activities:Software development.)
6. All of the projects: All of the projects in the OU or Not
|Sampling Factor Values:
||Projects (6. All of the projects): Projects in the OU using the same OSSP.
Non Project (6. All of the projects): Non project in the OU.
Projects: All of the projects in the OU
22 People, 8 Basic Units