||Location (Not Relevant: All work headquartered out of Washington, D.C.)
Customer (Not Relevant: Only one program and one customer.)
Size (Not Relevant: While the program provides a variety of IT services to the customer, the planning and execution of those services is not size dependent.)
Organizational Structure (Not Relevant: There is a fixed organizational structure for delivering services.)
Type of Work (Not Relevant: The work performed is only IT service management and delivery/ Daily IT operations related.)
Program: The scope of this appraisal contains one program.
|Sampling Factor Values:
||No Projects (Program): No projects in the organizational scope.
One Program (Program): The scope of this appraisal contains one program.
Program: The JRH Graduate School program is responsible for delivering IT infrastructure services.
6 People, 1 Basic Units
– One Program