||Location (Not Relevant: All management and development activities are conducted at Smart Parking Division with the same organizational standard processes regardless of location.)
Customer (Not Relevant: Although OU provides system to several types of customers, works for all customers are performed consistently using organizational standard processes.)
Size (Not Relevant: All works use the same process regardless of size and size does not alter the basic steps of the standard process. Consequently size does not cause significant variations in the performance of processes.)
Organizational Structure (Not Relevant: There is one organization structure with a common OSSP and quality system across all BUs in the organization regardless of the organizational structure.)
Type of Work: There are 2 types of development works such as “System Development”, “Solution Maintenance”. Differences between these two types are application of engineering and project management processes.
|Sampling Factor Values:
||System Development (Type of Work): Comprise all system development projects for the external customer. They follow the organizational standard set of processes.
Solution Maintenance (Type of Work): Comprise all solution maintenance or development works based on the internal staff requirements to meet the needs of customer segments in a timely fashion. The tailored version of the organizational standard processes are used.
SD: Full scale development project for the specific customer
7 People, 1 Basic Units
– System Development
SM: Solution maintenance or development works based on the internal requirements
5 People, 1 Basic Units
– Solution Maintenance