DEV Information Technology Ltd.-2017-CMMI3

CMMI认证查询 cmmirz 6年前 (2017-11-03) 590次浏览 0个评论
Organization Name:
(组织名称)
DEV Information Technology Ltd.
Organizational Unit:
(组织单位)
Infrastructure Management Services (IMS)
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Nov 04, 2017
Lead Appraiser:
(主任评估师)
Hitesh Sanghavi
Sponsor:
(发起人)
Vishal Vasu
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Single location of operation. This location is not a potential sampling factor)
Customer (Not Relevant: Similar customer types with similar needs.This customer is not a potential sampling factor.)
Size (Not Relevant: Size is not significant as similar size work requests)
Organizational Structure (Not Relevant: Small organization, single site, and flat organization structure)
Type of Work: 3 types of work profiles identified: 1.Data Centre Operations Support 2.End-user Computing & Server Support 3.Helpdesk Services
Sampling Factor Values: Data Centre Operations Support (Type of Work): These are services related to Data center operations
End-user Computing & Server Support (Type of Work): These are services related to End-user Computing and Server Support activities
Helpdesk Services (Type of Work): Thes are services related to Help Desk operations for the users related problems
Subgroups: Data-COS: Data Centre Operations Support
23 People, 3 Basic Units
– Data Centre Operations Support
End-user CSS: End-user Computing & Server Support
14 People, 4 Basic Units
– End-user Computing & Server Support
Helpdesk: Helpdesk Services
24 People, 3 Basic Units
– Helpdesk Services

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