||Location (Not Relevant: Location is not a determining or distinguishing factor affecting the implementation or performance of work because there is only one development method. Even there are members of the same development team in different locations.)
Customer (Not Relevant: Customers do not influence in the methods used to develop software, because there is only one DOMINION DIGITAL, S.L.U. Methodology for all the customers, and there are no a process tailoring related with customers.)
Size: Relevant: Work is performed differently based on the size of the software project (software maintenance requests). Minor changes are managed as maintenance activities inside a maintenance service, while others are considered new or enhancement software development projects).
Organizational Structure: Relevant: Process is different depending on the activities of Departments, Divisions or Areas, so Organizational Structure is a determining or distinguishing factor affecting the implementation or performance of work.
Type of Work: Relevant: Type of work is a determining or distinguishing factor affecting the implementation or performance of work, considering the following types of work: software development and software maintenance
|Sampling Factor Values:
||Small (Size): Small changes are requested to solve little problems inside a software maintenance service. A request is considered small if the estimated duration is less than 100 hours.
Large (Size): A set of product features or large change requests are the base of software development projects, developed by request of the customer. The estimated duration is more than 100 hours.
MOB (Organizational Structure): Services Area’s Software Development focused on Mobility, Open Source, .Net and Java. Also ICOM Area’s Projects
GBS (Organizational Structure): SAP, SAP BO, Business Intelligence, ERPBI, Microsoft CRM Navision
ECM (Organizational Structure): Content Management
SER (Organizational Structure): General Services (with SLA or Managed, and time and material or not managed).
SIS (Organizational Structure): Systems, Infrastructure and IT Servicies
SAL (Organizational Structure): Health systems
WISE (Organizational Structure): Marketing, SEO and Digital Communication
SCA (Organizational Structure): Software development with Computer Associates tools
Security (Organizational Structure): Security
Software Project (Type of Work): Set of tasks to build a software product during an established time.
Maintenance (Type of Work): Set of change requests over an existing software product.
ICOM and Services Area: Development projects in services area and for the improvement of the aerial operation.
100 People, 14 Basic Units
– Software Project