Organization Name:
(组织名称) Schneider Electric India Pvt Ltd
(组织名称) Schneider Electric India Pvt Ltd
Organizational Unit:
(组织单位) Information, Process and Organization - Global Delivery (IPO-GD)
(组织单位) Information, Process and Organization - Global Delivery (IPO-GD)
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) May 29, 2014
(评估结束日期) May 29, 2014
Lead Appraiser:
(主任评估师) Gururaj Managuli
(主任评估师) Gururaj Managuli
Sponsor:
(发起人) Arindam Sen
(发起人) Arindam Sen
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: OU Operates from two locations – Bangalore and Mexico. However the project execution is seamless across locations. The Mexico team acts as logical extension to the Bangalore project team. Hence the location is not a relevant factor from sampling perspective.)
Customer (Not Relevant: OU is global in-house center (Captive) and the customers are from users of Schneider Applications. Same set of processes are applied across these internal customer base. Hence Customer is not considered as relevant sampling factor.)
Size (Not Relevant: Team size is depends on the scope of work – number of applications, service offered etc. At a granular level, the work is performed with same set of processes of a tower regardless of size. Hence size is not considered as a relevant sampling factors. However, care is also taken to include both large and small teams as part of the overall sample.)
Organizational Structure: There are multiple towers in the OU. The process is tailored at Tower level based on the technologies and products supported. This would have an impact on the project process performance. Hence this is considered as relevant sampling factor.
Type of Work (Not Relevant: The OU is focused on Services type of work. The development stream related activities are managed separately using CMMI-DEV. Since the type of work is uniform, this is not considered as a relevant sampling factor.)Sampling Factor Values: Bridge (Organizational Structure): The Bridge tower provides a global platform for Unification of business processes through SAP, including Global Supply Chain enablement, Business intelligence / performance management enablement and Total Cost of ownership improvement for Schneider
Oracle (Organizational Structure): Oracle EBS is the ERP platform to support ITB business covering supply chain, logistics, finance, CRM and business analytics (reporting)
Custom Apps (Organizational Structure): This tower focusses on internal customization projects, support with technologies like lotus notes, dotnet, sales force etcSubgroups: Bridge: Provides SAP related services by connect (bridge) to various systems. Consists of clusters OP CR FICO BW.
112 People, 4 Basic Units
– Bridge
Oracle: Provides Oracle ERP related services. Consists of several clusters such as OP CR FICO BW.Clusters BI, INTOUCH, Dev, SCM and Logistics
64 People, 5 Basic Units
– Oracle
Custom Apps: Provides custom application services and consists of clusters GM, ITB
8 People, 2 Basic Units
– Custom Apps
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