||Location (Not Relevant: All development work is done at same location & does not affect process performance)
Customer: There are two types of customer which may affect the process performance.
Size (Not Relevant: Projects are of similar type and do not affect process performance.)
Organizational Structure (Not Relevant: Organization structure is same for all projects & & does not affect process performance.)
Type of Work (Not Relevant: Project works are of similar type & does not affect process performance.)
|Sampling Factor Values:
||Domestic (Customer): Project developed for domestic customers.
International (Customer): Project developed for international customers.
G1: Projects for domestic customers.
18 People, 2 Basic Units
G2: Projects for international customers
12 People, 1 Basic Units