||Location (Not Relevant: No effect. Projects and support groups at same location in Lanzhou)
Customer: The software projects are developed for Government and Financial Enterprise
Size (Not Relevant: No influence on the process implementation, all are small projects on the process implementation, less than or equal to 10 persons)
Organizational Structure (Not Relevant: All projects are conducted within the one department (R&D Center). There is no impact from organisational structure on project differentiation)
Type of Work (Not Relevant: No effect. All projects are customized software development)
|Sampling Factor Values:
||Government (Customer): Government related applications development.
Finance (Customer): Bank and financial enterprise application platform.
Government: Government related applications development.
14 People, 2 Basic Units
Finance: Bank and financial enterprise application platform.
8 People, 1 Basic Units