Daimler Group Services Madrid, S.A.-2014-CMMI3

CMMI认证查询 cmmirz 10年前 (2014-03-31) 463次浏览 0个评论
Organization Name:
(组织名称)
Daimler Group Services Madrid, S.A.
Organizational Unit:
(组织单位)
Consulting and Solution Division
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Apr 01, 2014
Lead Appraiser:
(主任评估师)
Victoria Ines Lázaro Lamoratta
Sponsor:
(发起人)
Gerhard Streichert , Andrew Williamson
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Only one site, Madrid)
Customer (Not Relevant: Methodology doesn”t change because of the client. In general, client is always the group.)
Size (Not Relevant: No real differences in process execution. Some templates can be tailored, but process execution is not affected and they are the same.)
Organizational Structure: Departments follows same organizational process, but relevant adaptations are defined at department level.
Type of Work: Projects are classified depending on the type of work in scope and applications to be developed.
Sampling Factor Values: CBS (Organizational Structure): Consulting and Business Solution
BMS (Organizational Structure): Business Management Solution
PSM (Organizational Structure): Project & IT-Service Management
AMC (Organizational Structure): Application Management Center
1st Level Support (Type of Work): Tools 1st Level Support Services
2nd Level Support (Type of Work): Tools 2nd Level Support Services
MS-BISS (Type of Work): MS-BISS Services
P&IT (Type of Work): P & IT Services
Major Developments (Type of Work): Development of New Applications or Big Changes. This type of projects are only exectued by BMS department
Production Support (Type of Work): Application Maintenance. This type of projects are only exectued by BMS department
Rollouts (Type of Work): CoFiCo Implementations (SAP). This type of projects are only exectued by CBS department
Subgroups: CoFiCo: CoFiCo
31 People, 7 Basic Units
– CBS
– Rollouts
1ST: 1st level Support
4 People, 4 Basic Units
– AMC
– 1st Level Support
2ND: 2nd Level Support
5 People, 3 Basic Units
– 2nd Level Support
– BMS
BI: BI Services
2 People, 13 Basic Units
– BMS
– MS-BISS
PSM: P & IT Services
2 People, 2 Basic Units
– P&IT
– PSM

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