||Location (Not Relevant: The OU is in the same geographical location as that of the appraised organization. All the software development activities are carried out from this single location, without any influence of the same on internal processes. Thus, location is not a potential differentiator.)
Customer (Not Relevant: This OU caters to various customers, however the variation from these different customers is only restricted to the difference in requirements content and there is no trigger or rationale for any process change. The organization”s set of standard processes and all associated templates are used for each customer in a similar manner. Thus, customer type is not a potential differentiator.)
Size (Not Relevant: Most of the projects are of similar sized team members. There is some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator.)
Organizational Structure (Not Relevant: OU consists of a single management structure overlooking the software development activities and all functions under this OU adopt the same set of QMS. There is thus no impact or influence on the organization”s standard processes. Hence, organizational structure is not a potential differentiator.)
Type of Work: The type of work is primarily software development across this OU. However, this development activity is either for developing an entirely new software application (New Development) or for modifying and enhancing existing software applications (Enhancement). This significant difference in the type of work affects the internal processes in the OU. The following process areas are primarily affected: REQM, RD, PP, PMC, VER, VAL which therefore causes significant impacts CM, IPM and DAR as well.