||Location (Not Relevant: One location only in Beijing for this organization.)
Customer (Not Relevant: The work is mainly for Finance industry and the process is not performed differently depending on the customer which has no affect on process execution.)
Size (Not Relevant: Project scale (number of people) is less than 10 people which has no affect on the process.)
Organizational Structure (Not Relevant: All the projects are developed in the Product R & D Center and Delivered to the clients through the Implementation Center, but the process does not have big variance in terms of organizational structure.)
Type of Work: There are two types of work/projects: Customized Projects versus New Development Projects.
|Sampling Factor Values:
||Customized Projects (Type of Work): All Customized Projects developed for their clients.
New Development Projects (Type of Work): All New Development Projects developed for their clients.
SG1: All Customized Projects developed for their clients.
14 People, 2 Basic Units
– Customized Projects
SG2: All New Development Projects developed for their clients.
8 People, 1 Basic Units
– New Development Projects