||Location (Not Relevant: Is not relevant as Service Projects are at various locations but managed from Leesburg, VA office.)
Customer (Not Relevant: There is no influence by customer to define customer specific process and Processes which are implemented is essentially same for all the customers, so customer is not a relevant sampling factor.)
Size (Not Relevant: The business activities and processes in the OU are not differentiated by team size.)
Organizational Structure (Not Relevant: Organizational structure is not relevant as all projects follow the same organizational processes and structure.)
Type of Work: Type of work is relevant as all work consists of IT Staffing Services and IT Administrative Services.
|Sampling Factor Values:
||IT Staffing Services (Type of Work): IT Staffing Services provides the Staffing Services to various federal and commercial clients from requirement identification to closure of the requirement and follows the staffing services life cycle activities.
IT Administrative Services (Type of Work): This includes projects which provide administrative support personnel, cost-effective manner for federal and commercial clients and follows the IT administrative services process activities
SG 1: Service Lifecycle activities covering “IT Staffing Services” processes
12 People, 1 Basic Units
– IT Staffing Services
SG 2: Service Lifecycle activities covering “IT Administrative Services” processes
3 People, 1 Basic Units
– IT Administrative Services