||Location (Not Relevant: : Location has no impact on process implementation because none of the processes are location-specific. Organization’s Standard Software Development methodology as captured in QMS Process Asset Library is followed.)
Customer (Not Relevant: As organization is providing services in similar domain and similar processes are applied.)
Size (Not Relevant: There is a provision of project tailoring from the standard methodology in case required. The appraisal sample projects were of similar size and no significant tailoring which distinguishes one from the other was carried out in these projects. Standard stages were followed. Hence size was not taken as a relevant factor.)
Organizational Structure (Not Relevant: All projects are under the same structure (Organizational Unit) called (R&D Department – Software Division). Within the projects, as well, the structure is similar containing program manager, project manager / project lead, team-members, etc.)
Type of Work: Two types of Software Development activity are carried out: (1) Development Projects (2) Maintenance Projects.
|Sampling Factor Values:
||Development Projects (Type of Work): New application development using standard processes with customer requirements.
Maintenance Projects (Type of Work): Software Maintenance and Support projects which are built on existing systems with enhanced customer requirements and change requests and/or providing only support and maintenance services.
Development Projects: New application development using standard processes.
9 People, 2 Basic Units
– Development Projects
Software Maintenance: Software Maintenance projects which are built on existing systems with enhanced customer requirements and change requests.
7 People, 1 Basic Units
– Maintenance Projects