||Location (Not Relevant: Location of the service does not affect how it is performed.)
Customer: The customers of this service are restricted to MB Solutions staff and contract managers. The service process would not work for any other customers.
Size (Not Relevant: This service is unaffected by team size.)
Organizational Structure (Not Relevant: All services are resident within the HQ Operations structure.)
Type of Work: The Contract Management Service processes would not work for any other type of work than contract management support.
|Sampling Factor Values:
||Internal MB Solutions (Customer): MB Solutions HQ staff and contract managers.
Other customers (Customer): Customers outside the scope of MB Solutions staff and contract managers.
Contract Management. (Type of Work): Contract Management service supports the entire contract lifecycle.
Other than Contract Management (Type of Work): Any service other than contract management support.
Contract Management Services: Lifecycle management of all contracts.
6 People, 1 Basic Units
– Internal MB Solutions
– Contract Management.