NTT DATA Information Processing Services Private Limite

CMMI认证查询 cmmirz 6年前 (2018-01-25) 479次浏览 0个评论
Organization Name:
(组织名称)
NTT DATA Information Processing Services Private Limited
Organizational Unit:
(组织单位)
Software development, enhancement, maintenance and support projects
Maturity Level:
(成熟度)
Maturity Level 5
Appraisal End Date:
(评估结束日期)
Jan 26, 2018
Lead Appraiser:
(主任评估师)
Krishnamurthy Kothandaraman
Sponsor:
(发起人)
MOHAMMAD AMIR DURRANI , RAVIKUMAR MUTTUGADUR
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: The two locations in the scope of appraisal utilizes the same quality management system and hence, utilizes same standard processes defined at organization level and no differences are seen.)
Customer (Not Relevant: All accounts follow the same organizational quality management system, hence no differences seen across customers in terms of implementation for all aspects of project delivery.)
Size (Not Relevant: The processes followed are not dependent on the size of the project and same quality management system is followed for projects of all sizes. Hence, size does not have any bearing on process execution.)
Organizational Structure (Not Relevant: No differences seen due to organization structure in terms of quality management system implementation across the OU as the same processes are applied across services.)
Type of Work: NTT DATA IPS executes development projects and support services; and processes followed are customized to the life cycle. Hence, the type of work has some influence on the processes followed. Values are development, enhancement, maintenance and support
Sampling Factor Values: Development (Type of Work): Full development life cycle projects from requirements development to verification and validation
Support (Type of Work): Application support projects are ticket or work requests based services under service level agreements
Enhancement (Type of Work): Enhancement requests follow development life cycles that demand, request analysis, to verification and validation
Maintenance (Type of Work): Maintenance projects are bug fixes, that involves ticket based services under service level agreements
Subgroups: G1: Full development life cycle projects
370 People, 20 Basic Units
– Development
G4: Support services which are ticket or request based and SLA driven
1143 People, 30 Basic Units
– Support
G2: Enhancement work requests follow development life cycle
278 People, 15 Basic Units
– Enhancement
G3: Maintenance work requests follow service life cycle under service level agreements
762 People, 20 Basic Units
– Maintenance

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