||Location (Not Relevant: Only one location.)
Customer: Two types of customers: Internal and External. The product and project objectives change according to the type of customer.
Size (Not Relevant: The size of all projects in the OU is similar.)
Organizational Structure (Not Relevant: There is only one software development department in the organization and the structure is small and flat.)
Type of Work (Not Relevant: No changes to the processes due to the type of Work.)
|Sampling Factor Values:
||Internal (Customer): Product and project requirements are supplied by marketing.
External (Customer): Product and project requirements are supplied by external customers.
External: External customers
8 People, 2 Basic Units
Internal: Internal customers
7 People, 2 Basic Units