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S2M-CMMI3

Organization Name:
(组织名称)

Organizational Unit:
(组织单位)

Maturity Level:
(成熟度)

Lead Appraiser:
(主任评估师)

Sponsor:
(发起人)

Appraisal End Date:
(评估结束日期)

Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Only one Location Casablanca)
Customer (Not Relevant: The customers are the same for all BU’s of the OU)
Size (Not Relevant: The size of any BU’s is always small (1 to 4 peoples))
Organizational Structure: One BU for SDS, one BU for Technologies
Type of Work: For Technologies, there are 3 different activities
Sampling Factor Values: SDS (Organizational Structure): S2M SDS is the Business unit which is customizing, installing & maintaining Select System solution
S2M Technologies (Organizational Structure): The activities of S2M technologies are: • CARD PERSONALIZATION • DISTANT ISSUING CARDS • DELIVERY AND MAINTENANCE OF POS (Point of sale)
SDS (Type of Work): Work pergormed by Secure Digital Solutions (SDS)
Card (Type of Work): Card Customization (S2M Technologies)
TPE (Type of Work): Maintenance of TPE”s (S2M Technologies)
SEDIC (Type of Work): Système d”Emission distante & instantanée de Cartes. Remote & Instant Card Emission System (S2M Technologies)
Subgroups: SDS: Core Business of S2M. S2M SDS is the Business unit which is customizing, installing & maintaining Select System solution.
57 People, 16 Basic Units
– SDS
– SDS
Cust CARD & MAILER: Customization Card & Mailer The card personalization process is done according to the steps 1. Data processing 2. Customization 3. Conditioning 4. Expedition Personalization of mailers must comply with international standards of security and confidentiality
40 People, 37 Basic Units
– Card
– S2M Technologies
SEDIC: Instant Remote Transmitting Solution (SEDIC Acronym for French” Solution d‘Emission Distante Instantanée”) is intended for customers wishing to customize their cards (track or chip) in several remote offices / agencies via a data preparation center. The entire process is managed centrally within S2M.
3 People, 5 Basic Units
– S2M Technologies
– SEDIC
TPE: Maintenance of TPE”s TPE S2M ensures the installation, the parameterization and the maintenance of the TPE (Terminals of electronic payment). It offers applications to cover the needs of its customers
5 People, 1 Basic Units
– TPE
– S2M Technologies
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