||Location (Not Relevant: There is only one location for the OU: Shanghai, where all software projects are developed.)
Customer (Not Relevant: The OU serves only one type of customer: commercial customer, esp.financial institutions, like banking, security and insurance companies.)
Size (Not Relevant: In-scope projects are of similar size, around ten people in a team.)
Organizational Structure (Not Relevant: All software projects are developed under the Innovation & Development Department. No division to the OU is observed.)
Type of Work: There are two types of work executed by the OU: New product development and product enhancement.
|Sampling Factor Values:
||Development (Type of Work): New product development
Enhancement (Type of Work): Product maintenance and enhancement
GroupA: The subgroup covers projects developed based on customer”s original requirements.
37 People, 6 Basic Units
GroupB: The subgroup covers projects developed based on customer”s feedback and other derived requirements and product optimization after the first-time delivery.
19 People, 4 Basic Units