||Location (Not Relevant: The OU is in the same geographical location as that of the appraised organization. All the software development activities are carried out from this single location, without any influence of the same on internal processes. Thus, location is not a potential differentiator.)
Customer (Not Relevant: Projects under this OU cater to various customers. Each customer provides different requirements for the software product or application, however there is no trigger or rationale for any process change. The organization”s set of standard processes and all associated templates are used for each customer in a similar manner. Thus, customer type is not a potential differentiator.)
Size (Not Relevant: Most of the projects are of similar sized team members. There is some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator)
Organizational Structure (Not Relevant: There is a singular management structure in the OU covering software development activities. Moreover, the appropriate internal processes apply at each level of the organizational hierarchy without any deviation from the standard processes. Thus, organization structure is not a potential differentiator)
Type of Work: There are only two projects in the OU. The type of work consists of creation of software for: online bid calculation and purchase management system. There is a basic operational difference in requirements. This drives a change in the way code and information is managed and also how various components are integrated. Thus this factor impacts REQM, RD, TS, PI, VER and VAL to a great extent.