||Location (Not Relevant: All projects are in one location which does not affect the software development processes nor how projects are managed.)
Customer: There are 2 types of customers in R&D centers.
Size (Not Relevant: Projects are about the same size and size does not determine how projects are managed.)
Organizational Structure (Not Relevant: All projects are within one single department and the department does not affect how projects are managed.)
Type of Work (Not Relevant: The type of work is the same across the projects and does not affect how projects are managed.)
|Sampling Factor Values:
||State-Customer (Customer): State-owned enterprise
Private-Customer (Customer): Private enterprise.
State-Customer: Such customers are state-owned enterprises.
17 People, 3 Basic Units
Private-Customer: Such customers are private enterprises.
13 People, 3 Basic Units