||Location (Not Relevant: Not Relevant because all Projects are in the same location: Chengdu City)
Customer: There are two types of customers: External customer and Internal customer, there are different processes for RD and VAL.
Size (Not Relevant: Not Relevant because all projects are of a similar size. <10>
Organizational Structure (Not Relevant: Not Relevant because there is one department: the Software Department.)
Type of Work (Not Relevant: Not Relevant because there is only one type of work in R&D activities:Software development.)
|Sampling Factor Values:
||External (Customer): The work is performed for the External Customer.
Internal (Customer): The work is performed for the Internal Customer.
SG_EXT.: External Customer group
20 People, 3 Basic Units
SG_INT.: Internal Customer group
4 People, 1 Basic Units