||Location: Projects are being executed from Hyderabad and Santa Clara locations. and there might be a work culture environment difference though the processes are same.
Customer (Not Relevant: As there are no customer specific processes, customer cannot be considered as a factor)
Size (Not Relevant: All projects are of similar size and processes are same. Hence size cannot be considered as an influencing factor)
Organizational Structure (Not Relevant: Organization structure is not varying across the projects. In all projects, project team members report to project manager.)
Type of Work: Development, implementation and support type of projects are being executed and their lifecycle processes are different.
|Sampling Factor Values:
||Hyderabad (Location): Software development, implementation and support projects being executed from Hyderabad location
Santa Clara (Location): SAP Implementation projects being executed from US location
Development (Type of Work): Development of product with respect to shipping services
Support (Type of Work): Application maintenance with bug fix requests and enhancements as per customer requests
Implementation (Type of Work): SAP implementation projects to various customers with respect to automation of shipping process.
HYD-DEV: Application development projects being executed from Hyderabad location
10 People, 1 Basic Units
HYD-Support: Application support projects being executed from Hyderabad location
18 People, 3 Basic Units
HYD-Impementation: SAP Implementation projects being executed from Hyderabad location
15 People, 5 Basic Units
SC-Implementation: SAP Implementation projects being executed from Santa Clara location
7 People, 3 Basic Units
– Santa Clara