||Location (Not Relevant: Single location. Thus, this is a NOT potential sampling factor)
Customer: There are 3 types of customers: e-Governance, Healthcare, and Telecom. Some process areas like REQM, RD, PP, PMC, IPM, and RSKM are implemented with some differentiation for each customer. Thus, this is a potential sampling factor.
Size (Not Relevant: All projects are small, with small team size and within 12 man-month effort. Thus, this is a NOT potential sampling factor.)
Organizational Structure (Not Relevant: Simple and single structure not affecting the way projects are executed. Small and flat organization and thus no differentiation for sampling factors.)
Type of Work (Not Relevant: In all projects, the same QMS and SDLC are used. All process areas are implemented without any differentiation.)
|Sampling Factor Values:
||Telecom (Customer): These are projects for telecom industry
Healthcare (Customer): These are projects for Healthcare industry
E-Governance (Customer): These are projects for E-Governance industry
Healthcare: These are project for Healthcare industry. This Solution Suite consists of clinical modules including clinical pathways, electronic health record; radiological modules, medical imaging software, laboratory management system, pharmacy mgt system, revenue-cycle-mgt including claims contracts mgt, end to end hospital administration, hospital mgt system and hospital ERP.
17 People, 2 Basic Units
Telecom: These are telecom projects. SRIT’s BSS-OSS-NMS software solution manages “RailWire” High-Speed Broadband Network for Govt of India Railtel Corporation of India. SRIT’s ICB Solution runs end to end inter-operator tariff mgt, inter-operator rating & billing, customer administration & mgt, revenue-cycle-mgt including reconciliations and settlement.
5 People, 1 Basic Units
E-Gov: These are e-governance projects. SRIT undertakes software development, enterprise application integration, and turnkey systems integration projects for various governmental organizations in India and overseas.
13 People, 2 Basic Units