||Location (Not Relevant: The OU has a unique office in the city of Lima, province of Lima, Peru. All projects are working in the same location, so this is not a relevant sampling factor.)
Customer (Not Relevant: The OU has defined a standard process to be executed uniformly across every project to ensure consistent results and quality. All the projects follow the same set of standard process no matter the customer. The customer is not relevant for the process usage.)
Size (Not Relevant: Each project has usually 3 to 6 project members. Not a relevant sampling factor.)
Organizational Structure (Not Relevant: The scope of the appraisal is the Development Management. The teams belong to the same department. Not a relevant sampling factor.)
Type of Work: There are two types of projects: Development projects and Maintenance projects.
|Sampling Factor Values:
||Development projects (Type of Work): Projects which develop a new software application or a new module for an existing application. It usually takes more than 400 hours.
Maintenance projects (Type of Work): Projects which add or change functionality of an existing software application. It usually takes less than 400 hours.
Development: Software development projects, which develop new software applications or new modules to an existing application.
35 People, 25 Basic Units
– Development projects
Maintenance: Software maintenance projects, which add or change functionality to software applications.
25 People, 9 Basic Units
– Maintenance projects