Technical Software Services, Inc. (TECHSOFT)-2017-CMMI2

Organization Name：
（组织名称） Technical Software Services, Inc. (TECHSOFT)

Organizational Unit：
（组织单位） Technical Software Services, Inc. (TECHSOFT)

Maturity Level：
（成熟度） Maturity Level 2

Appraisal End Date：
（评估结束日期） Jul 14, 2017

Lead Appraiser：
（主任评估师） Gary Lunsford

Sponsor：
（发起人） Michael Shanholtz

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: (Not Relevant: Location is not a relevant sampling factor. The basic infrastructure and process templates are established at the Pensacola, FL headquarters location and then distributed to the satellite offices. This is true for both the development and services activities.)) Customer (Not Relevant: (Not Relevant: Customer is not a relevant sampling factor. There is no essential difference in the way development work and service delivery are performed by TECHSOFT for their customer set. Any differences attributable to customer set can best be handled by the Type of Work discriminant.)) Size (Not Relevant: (Not Relevant: Size is not a relevant sampling factor. The size of the development contracts and service level agreements executed by TECHSOFT personnel is not a discriminant in the way that work is performed. The same basic infrastructure and process templates are followed independent of the size of the customer and/or the operative contract and service agreement.)) Organizational Structure (Not Relevant: (Not Relevant: Organizational Structure is not a relevant sampling factor. TECHSOFT is administratively divided into five Departments; the work loads are apportioned among the five Departments. Each of these Departments has a primary focus for its activities; however, those activities are varied, and the processes followed are specified at the TECHSOFT corporate level.)) Type of Work: (Relevant: The Type of Work is a relevant sampling factor for both the DEV and SVC basic units. The two principal divisions of the 12 TECHSOFT basic units are Engineering Development and Services Provider. The Type of Work for SVC breaks down further into two groupings: Government and Commercial.) Development/Services: (The principal division of the 12 basic units at TECHSOFT is Engineering Development and Services Provider. This partitioning is the basis for dividing the 12 basic units into 5 basic units associated with the CMMI-DEV appraisal and 7 basic units associated with the CMMI-SVC appraisal.)
Sampling Factor Values:	Government Contracting (Type of Work): All projects and work units associated with contracts involving government units. Special considerations may be incorporated into the standard contracts and work agreements that are in addition to those imposed by TECHSOFT corporate. Commercial Contracting (Type of Work): All projects and work units associated with contracts and service agreements involving commercial enterprises. CMMI-DEV Appraisal (Development/Services): Five of the 12 basic units at TECHSOFT are associated with the CMMI-DEV appraisal. CMMI-SVC Appraisal (Development/Services): Seven of the 12 basic units at TECHSOFT are associated with the CMMI-SVC appraisal.
Subgroups:	DEV: Government Contracting Entities: The basic units in this subgroup (the only subgroup for the DEV appraisal) represent 77% of the total workforce at TECHSOFT. 72 People, 5 Basic Units – Government Contracting – CMMI-DEV Appraisal SVC: Government Service Agreement Entities: The basic units in this subgroup represent 15% of the workforce at TECHSOFT. 14 People, 4 Basic Units – CMMI-SVC Appraisal – Government Contracting SVC: Commercial Service Agreement Entities: The basic units in this subgroup represent 4% of the total workforce at TECHSOFT. 4 People, 3 Basic Units – Commercial Contracting – CMMI-SVC Appraisal

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