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TATWA Technologies Ltd.-CMMI3

Organization Name:
(组织名称)

Organizational Unit:
(组织单位)

Maturity Level:
(成熟度)

Lead Appraiser:
(主任评估师)

Sponsor:
(发起人)

Appraisal End Date:
(评估结束日期)

Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: The business activities and processes in the OU are not differentiated by Location, as it serves only one location.)
Customer (Not Relevant: The business activities and processes in the OU are not differentiated by the Customer it serves the same customer.)
Size (Not Relevant: The business activities and processes in the OU are not differentiated by team size, as all the projects have a standard way of execution irrespective of size.)
Organizational Structure (Not Relevant: The business activities and processes in the OU are not differentiated by Organizational Structure, as all the basic units have a standard way of execution irrespective of org. structure.)
Type of Work: The business activities and processes in the OU are differentiated by two types of work;, one is Business Process Management and IT Services follow a different processes for the same.
Domain: The business activities and processes in the OU are differentiated by the domain for which the projects are carried out for enterprises.
Sampling Factor Values: Both Inbound & Outbound Process (Type of Work): BPM-Both Inbound and Outbound Processes with Premium Helpdesk carried out for Telecom Service providers in India
Inbound Process Only (Type of Work): BPM-Only Inbound Processes with Premium Helpdesk carried out for Telecom Service providers in India
Custom Application Development (Type of Work): IT Application Development carried out for customers in India and Overseas, from its in Bhubaneswar delivery center for Healthcare and eGovernance.
Application Maintenance & Support (Type of Work): IT Application Maintenance & Support carried out for customers in India and Overseas, from its in Bhubaneswar delivery center for Healthcare and eGovernance.
Business Process Management (BPM) (Domain): Business Process Management activities covering Inbound Processes and Outbound Processes carried out from its call center in Bhubaneswar delivery center for Telecom Service providers in India.
IT Services (Domain): IT Application Development, Maintenance and Support carried out for customers in India and Overseas, from its in Bhubaneswar delivery center for Healthcare and eGovernance.
Subgroups: SG-1: BPM lifecycle activities of Inbound Processes and Outbound Processes with Premium Helpdesk carried out from its call center in Bhubaneswar delivery center for Telecom Service providers in India.
310 People, 1 Basic Units
– Business Process Management (BPM)
– Both Inbound & Outbound Process
SG-2: BPM lifecycle activities of Inbound Processes only with Premium Helpdesk carried out from its call center in Bhubaneswar delivery center for Telecom Service providers in India.
162 People, 1 Basic Units
– Inbound Process Only
– Business Process Management (BPM)
SG-3: IT Application Development lifecycle activities carried out for customers in India and Overseas, from its in Bhubaneswar delivery center for Healthcare and eGovernance.
8 People, 1 Basic Units
– IT Services
– Custom Application Development
SG-4: IT Application Maintenance and Support lifecycle activities carried out for customers in India and Overseas, from its in Bhubaneswar delivery center for Healthcare and eGovernance.
3 People, 1 Basic Units
– Application Maintenance & Support
– IT Services
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