||Location (Not Relevant: There is a unique location, Madrid. So, location is not a determining or distinguishing factor affecting the implementation or performance of work.)
Customer (Not Relevant: Customers do not influence on the methods used to develop or maintain the software, because there is only one corporate method. The organization supports the economic risk of the project or service, and so, the organization determines the way of working.)
Size: Relevant. Work is differently performed, based on the size of the projects or service requests. Minor changes are managed as corrective or maintenance activities, while other are considered enhances and new projects. The threshold is established in 160 hours.
Organizational Structure (Not Relevant: All projects inside the organization use only one corporate method. So, organizational structure is not a determining or distinguishing factor affecting the implementation or performance of work.)
Type of Work: Relevant. Type of work is a determining or distinguishing factor affecting the implementation or performance of work, considering: software development project and support services.
Technology: Relevant. Activities are different when Java or Microsoft technologies are used in software development projects.
Resources: Relevant. The organization can use external or internal resources to develop the project or deliver the service