||Location (Not Relevant: The only location of the company is Colima (in the state of Colima, Mexico).)
Customer (Not Relevant: The organizational unit only serves commercial customers.)
Size (Not Relevant: Projects are small, as well as the team involved.)
Organizational Structure (Not Relevant: There is only one head of the Projects Department, and that is the Project Manager.)
Type of Work (Not Relevant: ICT implementation is the only type of work being considered in this appraisal.)
Service Type: Services offered by the organization.
|Sampling Factor Values:
||Other (Service Type): Other services offered by the organization, but not considered in this appraisal.
ICT Implementation (Service Type): Integration of ICTs to customers” facilities.
Subgroup 1: Projects to integrate ICTs in customers” facilities (such as video-surveillance and access control solutions).
5 People, 3 Basic Units
– ICT Implementation