||Location (Not Relevant: The organisation is based in a single location so process implementation does not vary according to location.)
Customer: There are two main types of customer for the organisation’s projects. One group comprises the provincial government (Zhengzhou Power Authority) and the other commercial telecommunications customers.
Size (Not Relevant: All projects are of a similar, relatively small size and size is not used as a discriminating factor in process selection.)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Technology Department). There is no impact from organisational structure on project differentiation.)
Type of Work (Not Relevant: All development work is fundamentally of a similar nature.)
|Sampling Factor Values:
||Government Projects (Customer): These are projects in which the principal customer is a Government department.
Commercial Customer Projects (Customer): The customer for these projects is a non-government, commercial organisation.
Government Projects: These are projects in which the principal customer is a Government department. Typically this is a branch of the provincial government (Henan) or region (Zhengzhou).
4 People, 3 Basic Units
– Government Projects
Commercial Customer Projects: The customer for these projects is a non-government, commercial organisation, typically from the province or region.
4 People, 2 Basic Units
– Commercial Customer Projects