||Location (Not Relevant: Projects are executed at multiple locations. Process followed by projects is consistent across customers and do not vary based on location. Hence location is not an influencing factor.)
Customer: (Relevant: Projects are executed for DOD and FEMA federal agencies. Customer influences the process with respect to methodologies. Project Management, Development, and Release Management are performed differently.)
Size (Not Relevant: Trillion processes do not vary and do not differentiate projects based on size. There is no variation in the work performed by the projects based on the team size. Hence size is not an influencing factor.)
Organizational Structure (Not Relevant: OU is organized as a single unit. Projects are executed in the same unit. Hence organizational structure does not influence process.)
Type of Work (Not Relevant: Projects executed are of software application development, upgrades, maintenance & support in nature. Hence Type of Work is not an influencing factor.)
|Sampling Factor Values:
||DOD (Customer): Software projects executed for US DOD.
FEMA (Customer): Software projects executed for FEMA agency.
SDD–DOD: This subgroup is responsible to provide information systems upgrade and maintenance & support services for US DOD.
14 People, 1 Basic Units
SDD–FEMA: This subgroup is responsible to provide systems upgrade and support to FEMA. Application upgrade scope includes various grants systems and mission critical applications that are used for providing support to US citizens.
39 People, 4 Basic Units