Organization Name：
（组织名称） DST Worldwide Services India Pvt. Ltd.
（组织名称） DST Worldwide Services India Pvt. Ltd.
Organizational Unit：
（组织单位） BPO Services, IT - Software Services, and IT - Infrastructure Services
（组织单位） BPO Services, IT - Software Services, and IT - Infrastructure Services
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Jul 30, 2014
（评估结束日期） Jul 30, 2014
Lead Appraiser：
（主任评估师） Rajesh Naik
（主任评估师） Rajesh Naik
Sponsor：
（发起人） Tilak Raj Panjabi
（发起人） Tilak Raj Panjabi
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The OU is located in two cities of India – Hyderabad and Pune. Pune is a new location. Some basic units are multi-locational (for better business/ service continuity and risk mitigation). There are no basic units solely based in Pune. People related processes and their implementation is not dependent on the location.))
Customer (Not Relevant: People related processes in the OU are independent of the customer. Hence customer is not a factor for sampling of basic units for the People CMM®.)
Size (Not Relevant: People related processes in the OU are independent of the size of the basic units.)
Organizational Structure: The OU is divided into three Business Units – IT, BPO and Infra Services.
Type of Work (Not Relevant: This factor is relevant, but is subsumed in the organization structure. The organization is structured according to the type of work, i.e., IT, BPO and Infra Services.)Sampling Factor Values: IT (Organizational Structure): Software development, testing, maintenance and production support for DST clients and DST entities across the world.
BPO (Organizational Structure): Transaction based business process services in areas such as healthcare, insurance, mutual funds, sales and marketing for DST clients and DST entities across the world.
Infra Services (Organizational Structure): IT Infrastructure support and Maintenance for DST clients and DST entities across the world.Subgroups: IT Departments: Departments in the IT Business Unit.
768 People, 12 Basic Units
– IT
BPO Departments: Departments in the BPO Business Unit.
621 People, 10 Basic Units
– BPO
Infra Services Departments: Departments in the Infra Services Business Unit.
65 People, 5 Basic Units
– Infra Services
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
