||Location (Not Relevant: Single location (Xi’an City, ShannxiProvince, China). All BUs of OU are located in the same location. Therefor processes are not implemented differently.)
Customer (Not Relevant: Their customers are mainly about the government, so the customer type is single and does not affect the development of the software products or processes implemented.)
Size (Not Relevant: All projects are of a similar, relatively small size and size is not used as a discriminating factor in process selection.)
Organizational Structure (Not Relevant: The organizational structure does not affect the development of the software products or processes implemented.)
Type of Work: Type of work is relevant. The work is done differently depending on the type of work. The processes are implemented differently depending on the type of work performed.
|Sampling Factor Values:
||New development (Type of Work): New development type means the projects are newly researched and developed and based on customer needs, rather than custom development based on existing products of Xi’an Zhengtong.
Maintenance (Type of Work): Maintenance type means the projects are researched and developed and based on Xi’an Zhengtong’s existing products, processes and the customer”s requirements.
SG1: SG1 can be considered as software products independent research and development group.
24 People, 3 Basic Units
– New development
SG2: SG2 can be considered as software projects implementation group.
15 People, 2 Basic Units