| Sampling Factors: |
Location (Not Relevant: All development in the same location in Thailand)
Customer (Not Relevant: There are a many different customers)
Size (Not Relevant: Size measure vary on different types of customer projects)
Organizational Structure: Business Units: Technical Solution and KBank Cards/Payments
Type of Work: New Development and Enhancements |
| Sampling Factor Values: |
Technical Solution (Organizational Structure): Business Unit looking at Payment channel and payment front end
KBank Cards/Payments (Organizational Structure): This business unit is focused around Credit Card Application and system surrounding Card Payment
New Development (Type of Work): New product development from scratch
Enhancement (Type of Work): New features on an already exsisting product |
| Subgroups: |
Tech Sol/New Dev: Basic units looking at Payment channel and payment front end new development
48 People, 2 Basic Units
– Technical Solution
– New Development
KBank/New Dev: Cards and Payments Products new development
5 People, 1 Basic Units
– New Development
– KBank Cards/Payments
KBank/Enhancement: Enhancement to Cards and Payments Products
43 People, 5 Basic Units
– KBank Cards/Payments
– Enhancement |