| Sampling Factors: |
Location (Not Relevant: Not relevant as all of the Solution Factory is located in the same building and same floor)
Customer (Not Relevant: Not relevant as by nature people in the Solution Factory are working for different customers according to the exact same processes)
Size (Not Relevant: Not relevant as the scope is only one basic unit)
Organizational Structure (Not Relevant: Not relevant as the scope is only one basic unit)
Type of Work (Not Relevant: Not relevant as the scope is only one basic unit with a unique type of work on SAP maintenance)
Unique subgroup: This is a “technical” factor since the entire OU is the sample |
| Sampling Factor Values: |
All basic units (Unique subgroup): This contains all work done in the OU
no basic units (Unique subgroup): This subgroup is empty |
| Subgroups: |
Solution Factory: This subgroup contains all the work done in the SAP Solution Factory
50 People, 1 Basic Units
– All basic units |