- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: There is only one location in Vienna, Virginia which is included in appraisal scope)
Customer: there are two types of customers – Government and internal
Size: The basic units are categorized in small and large based on number of FTEs
Organizational Structure (Not Relevant: all basic units follow same uniform organizational structure)
Type of Work: Types of work include IT operations Enhancement and IT operation support DevelopmentSampling Factor Values: Government (Customer): Government customers
Internal (Customer): Internal users
Large (Size): >=10 FTEs
Small (Size): <10>
Development (Type of Work): Application development
IT operation support (Type of Work): Helpdesk services
Enhancement and IT operation support (Type of Work): Software enhancement and IT operation supportSubgroups: SG1 DEV: Large Application Development Government
12 People, 1 Basic Units
– Government
– Large
– Development
SG2 DEV: Government Small Application development
5 People, 1 Basic Units
– Development
– Small
– Government
SG1 DEV and SVC: Large , Government , Enhancement and IT operation support
40 People, 3 Basic Units
– Government
– Large
– Enhancement and IT operation support
SG1 SVC: Large, IT operation support ,Government
56 People, 2 Basic Units
– IT operation support
– Large
– Government
SG2 SVC: Small IT operation support,Internal
4 People, 1 Basic Units
– Internal
– Small
– IT operation support