| Sampling Factors: |
Location (Not Relevant: [No] Some projects and services are occurring locally, such as at a primary office location, or are managed by primary office location personnel. Others are occurring in the field and are being managed primarily by field personnel. However, this does not have a notable distinguishing effect on process implementation and performance.)
Customer (Not Relevant: [No] Although each customer tends to have its own preferences relating to details such as progress report formats, information, and frequency, the customer does not have a significant influence on how processes are implemented or performed within the organizational unit.)
Size (Not Relevant: [No] Generally, process performance is consistent, and does not vary significantly due to size.)
Organizational Structure (Not Relevant: [No] The organizational unit has a relatively flat management structure. Therefore organizational structure does not cause significant variations in the performance of processes.)
Type of Work: [YES] The organization has two major different types of projects and/or basic units, hence the type of work does significantly affect how processes are performed. |