| Sampling Factors: |
Location (Not Relevant: OU scope covers only Indian market, and business activities and processes are not different, hence not a differentiator.)
Customer (Not Relevant: OU scope covers only the Government Sector, and business activities and processes are not different, hence not a differentiator.)
Size (Not Relevant: The business activities and processes are not different by the size of contract/work, in terms of order value and/or quantity.)
Organizational Structure (Not Relevant: The business activities and processes in the OU are not differentiated by its organization structure.)
Type of Work: The business activities and processes in the OU are differentiated by the type of work carried out in different projects. By and large the projects in the OU are categorized as with and without data center management in the scope of the project. (That includes supply, erection, commissioning; and system integration; deployment and training; operations and maintenance of data center and contact center).
Domain: The business activities and processes in the OU are differentiated by the domain, when includes eGovernance in the scope of the projects in energy management domain. |
| Sampling Factor Values: |
With Data Center Mgmt. (Type of Work): Project lifecycle of supply, erection, & commissioning; and system integration; deployment and training; operations and maintenance of data center for governments.
Without Data Center Mgmt. (Type of Work): Project lifecycle of supply, erection, & commissioning; and system integration; deployment and training; operations and maintenance of without data/contact center for governments.
With eGovernance (Domain): Project lifecycle of supply, erection, & commissioning; and system integration; deployment and training; operations and maintenance of with or without data/contact center for governments with eGovernance in scope.
Without eGovernance (Domain): Project lifecycle of supply, erection, & commissioning; and system integration; deployment and training; operations and maintenance with or without data/contact center for governments without eGovernance in scope. |
| Subgroups: |
SG1: Projects with data/contact center management with eGovernance in scope of the projects.
24 People, 2 Basic Units
– With Data Center Mgmt.
– With eGovernance
SG2: Projects without data/contact center management with eGovernance in scope of the projects.
5 People, 1 Basic Units
– With eGovernance
– Without Data Center Mgmt.
SG3: Projects without data/contact center management without eGovernance in scope of the projects.
12 People, 2 Basic Units
– Without Data Center Mgmt.
– Without eGovernance |