| Sampling Factors: |
Location (Not Relevant: One location – This has no bearing on process execution.)
Customer (Not Relevant: Standard processes defined at organization level are uniformly implemented across every customer in order to ensure consistent outcome in quality and customer experience.)
Size (Not Relevant: Projects are of size that ranges from 4 to 15 persons and accounted for by Type of work, their complexities are manageable due to the technologies consistently being used and processes are common.))
Organizational Structure (Not Relevant: One division as depicted on an organization chart – This has no bearing on process execution.)
Type of Work: Work is performed differently based on the type of work i.e. Software Development Projects, Software Maintenance Projects. Process areas affected are Project Management, Engineering process areas. |
| Sampling Factor Values: |
Software Development (Type of Work): Development of software with tasks covering such as requirements gathering, design, coding, testing.
Software Maintenance (Type of Work): Software Maintenance projects covering minor enhancement of some hours to couple of days and change implementation scope of work. Maintenance of software with tasks covering such as requirements gathering, design, coding, testing. |
| Subgroups: |
SG1: Software Development Projects
28 People, 8 Basic Units
– Software Development
SG2: Software Maintenance Projects
10 People, 3 Basic Units
– Software Maintenance |