| Sampling Factors: |
Location (Not Relevant: There is only one location in appraisal scope which is located in Mumbai)
Customer: There are two types of customer for software Development – Internal and External
Size: large projects > 10 FTEs and small projects <= 10=””>
Organizational Structure (Not Relevant: All projects follow same uniform organization structure)
Type of Work: There are three types of work: 1) Staffing Services 2) IT Infrastructure Implementation and Maintenance 3) Software Development |
| Sampling Factor Values: |
Internal (Customer): basic units having internal customer
External (Customer): basic units having commercial customers
small (Size): basic units having<=10>
Large (Size): basic units having> 10 FTE
Staffing Services (Type of Work): Staff Augmentation
IT Infrastructure Implementation and Maintenance (Type of Work): Basic units related to IT Infrastructure Implementation and Maintenance
Development (Type of Work): Basic Units for Software Development |
| Subgroups: |
SG1: small internal development
14 People, 3 Basic Units
– Internal
– Development
– small
SG2: small external development
8 People, 1 Basic Units
– small
– Development
– External
SG3: large external IT infrastructure
16 People, 1 Basic Units
– External
– IT Infrastructure Implementation and Maintenance
– Large
SG4: small infrastructure external
3 People, 1 Basic Units
– small
– IT Infrastructure Implementation and Maintenance
– External
SG5: small external staffing
4 People, 1 Basic Units
– External
– Staffing Services
– small |