| Sampling Factors: |
Location (Not Relevant: There is a single location)
Customer (Not Relevant: There have been no customer specified requirements for the process to be followed)
Size (Not Relevant: There is no differentiation in the process due to size given the nature of the lifecycles being followed)
Organizational Structure: There are different groups providing different services to customers
Type of Work: Different project types – development, service. There are different kinds of services |
| Sampling Factor Values: |
Dev (Organizational Structure): Software development project
SVC (Organizational Structure): Service project
Infrastructure (Type of Work): Infrastructure project
Application (Type of Work): Software application
Staffing (Type of Work): Recruitment service
Development (Type of Work): Software Development |
| Subgroups: |
DEV: Software development project
40 People, 4 Basic Units
– Dev
– Development
SVC-Infra: Infrastructure support project
96 People, 1 Basic Units
– Infrastructure
– SVC
SVC-SW: Application support service
38 People, 1 Basic Units
– SVC
– Application
SVC-staffing: Recruitment services
8 People, 1 Basic Units
– Staffing
– SVC |