| Sampling Factors: |
Location (Not Relevant: All projects are developed in the organization”s offices)
Customer: Customers that determine how work with them (non-profit organizations and public administrations) and Medium and Big companies that do not determine or impact in the processes of organization.
Size (Not Relevant: All projects has similar size)
Organizational Structure (Not Relevant: In all projects is used the same organization”s structure)
Type of Work: We have Software Developments and Maintenances |
| Sampling Factor Values: |
NPO & PA (Customer): The customer has an active role in the processes as stakeholder and the processes of the organization are tailored for accomplishing the customer”s processes.
Medium and Big Profit Customer (Customer): Customer do not impact in the processes.
Software Development (Type of Work): Software development of new products.
Maintenances (Type of Work): Maintenances of existing software products of the organization |
| Subgroups: |
S1 NPO & PA and SD: The processes are tailored for be according to the customer”s ones and the result of the projects are new software products.
12 People, 2 Basic Units
– NPO & PA
– Software Development
S2 MB & SD: Projects for Medium and Big companies / customers that result in new software development products
21 People, 3 Basic Units
– Software Development
– Medium and Big Profit Customer
S3 NPO & PA and Maintenances: Projects for Non-profit organizations and Public Administrations that are adaptive or evolutive maintenances.
8 People, 1 Basic Units
– NPO & PA
– Maintenances
S4 MB & Maintenances: Maintenance projects for profit companies.
7 People, 1 Basic Units
– Maintenances
– Medium and Big Profit Customer |