| Sampling Factors: |
Location (Not Relevant: There is only one location in Bogotá, Colombia)
Customer (Not Relevant: They only have financial services companies.)
Size (Not Relevant: The size is standard in each type of work.)
Organizational Structure (Not Relevant: Only one Unit (Projects).)
Type of Work: They have two types: Implementation and Requirement |
| Sampling Factor Values: |
Implementation (Type of Work): The solution is installed to the customer for first time.
Requirement (Type of Work): Customizations required by each customer on solutions already pre-installed. |
| Subgroups: |
Implementation: The solution is installed to the customer for first time.
7 People, 1 Basic Units
– Implementation
Requirement: Customizations required by each customer on solutions already pre-installed.
22 People, 5 Basic Units
– Requirement |