| Sampling Factors: |
Location (Not Relevant: Lumina process make no difference regarding the location of the projects. The only location for the projects are Mexico (with the development centralized in the office at Buenos Aires, Argentina).)
Customer (Not Relevant: All the Lumina customers are in the Financial domain.)
Size (Not Relevant: Lumina process make no difference regarding the size of the projects. All the projects are of similar Size, and even it where different, the process make no difference.)
Organizational Structure (Not Relevant: Lumina process make no difference regarding the Organizational Structure. There is only one Organizational Structure.)
Type of Work (Not Relevant: The type of work is allways Development and Implementation and there is only one kind process.)
Organizational Unit: The whole organizational unit |